• 1. A friend has come to you to tell you something important. Suddenly the phone rings. You
  • 2. You don't react before listening fully.
  • 3. Does the speaker get the impression that you are fully attentive to what he/she is speaking?
  • 4. Do you at times look as if in a hurry, when someone is speaking to you?
  • 5. Do you maintain eye contact while listening?
  • 6. Do you look away or look interested in something else, while listening to someone?
  • 7. Do you confirm with the speaker that you have understood exactly what he/she wanted to convey?